ROVA Platform | Knowledge Base

I am not a business, but I have something that I want couriered. Can I use ROVA?

Yes, anyone can create a ROVA platform account and order a delivery. Create Order Now

I have a large and/or heavy item that needs to be delivered. Can ROVA deliver it?

The platform has pickup trucks and cargo vans.  The driver will need to be able to lift items or get help to load and unload heavy/large items.

I ship a lot. Is there a discount for volume customers?

We offer special pricing for enterprise customers based on volume. Depending on the volume tier, we have great options that fit every business. Start a conversation directly in Intercom chat with us and we will provide you with the pricing information. You can also send us an email to sales@

Can I use ROVA to make food deliveries?

The ROVA platform is available for all sorts of deliveries, including food deliveries.

What happens in case my delivery is lost/stolen/damaged?

Items that are lost, stolen, or damaged are covered under ROVA policy. Up to $25K Please contact support@rovahq.com immediately.

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