ROVA Platform | Knowledge Base

Package Label

Upon request, the platform can provide you with a 4x6 label for your packages.  The package label will be similar to the image below, customized to show all the important information and your brand.  You will be responsible to print your label and the platform will provide you with the

How do I sign up?

In order to sign up for the ROVA Platform and access all the benefits, you need to create an account on our desktop portal. Simply click on this link http://account.rovahq.com/sign-up/customer to be taken to the signup page. Once you're registered on the platform, you'll be

How do I create an order

Login to your account https://portal.rovahq.com/login and you can create your first order in less than 2 min. Here is a quick demo how to Create an Order.

How do I pay for deliveries?

We ask for a credit or debit card at check out.  You can save your payment for the future orders in Settings.

How quickly will my customer get their delivery?

Each delivery order has the ROVA platform calculated estimated time of delivery completion based on traffic, time, and distance. You can track and view estimated time of delivery directly in the platform. Create Order Now

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