I ship a lot. Is there a discount for volume customers?

We offer special pricing for enterprise customers based on volume. Depending on the volume tier, we have great options that fit every business. Start a conversation directly in Intercom chat with us and we will provide you with the pricing information. You can also send us an email to sales@

Can I use ROVA to make food deliveries?

The ROVA platform is available for all sorts of deliveries, including food deliveries.

What happens in case my delivery is lost/stolen/damaged?

Items that are lost, stolen, or damaged are covered under ROVA policy. Up to $25K Please contact support@rovahq.com immediately.

My customer says the delivery was not received. What do I do?

Check tracking page to make sure the driver is not still en-route. The platform requires customer signature before the delivery is complete. We encourage you contact driver directly about orders in progress, as they will have the latest information.

I believe there was a billing mistake. How do I get it fixed?

If you see a billing mistake, please contact support@rovahq.com We'll get the issue sorted out.