I got a parking/speeding ticket while making a delivery. Will ROVA pay it?

ROVA does not cover such charges. Always obey all traffic laws.

I have suggestions or feedback I’d like to share. How do I do this?

Feedback or suggestions

I am having trouble finding the customer's location. How do I contact them?

Finding location , contacting customer

A customer has refused delivery of the item. What do I do?

Customer refused, what now?

I am no longer available to make a delivery I have already accepted. What do I do?

Once you have accepted a delivery, but not picked it up yet, you can abandon the order