ROVA Platform | Knowledge Base

Managing your packages

The platform has direct access to update your package data when corrections are needed to be made.  Popular examples include when a route has been optimized, but one of the packages is not ready to be shipped out. This tool is available today for more involved customers with their delivery

Accessing Your Package Data

The platform provides easy access to your data.  The platform strives to be transparent and provide you self-serve access to your data at all times. Searching your data The platform has an extensive search capability to search for routes, addresses, packages, customer reference IDs, and metadata. There are two ways

CSV Upload of Stops

CSV Upload is one of the many ways for a customer to provide the platform to optimize routes, the ROVA Platform allows easy drag and drop to upload the routes into the ROVA Platform to breakout into routes with your CSV file. Preparing your file for upload The platform has

Track & Follow your Delivery

The platform provides you and your customers a link to track your delivery!  Simply share the tracking link or provide the platform with your customer's email.  The platform will automatically reach out to them to follow their delivery!

Branding Your Communications

The platform offers a white label solution for you to brand your communications with your customers from the start of the delivery to the end of the delivery.  Your brand, your identity period. When you've uploaded your logo under https://portal.rovahq.com/workspace All external communications will instantly utilize

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