This feature provides customers an option to approve an independent driver's settlement and is intended for customers who fall into the scenario(s) below * A customer with additional requirements to verify delivery completion * A customer needs an independent driver to use their app. Without integration, and to prevent duplicated invoices.
If you no longer need a route, there are two ways to cancel. Canceling in the Tracking Page. 1. Mouse Over the Progress tag 2. An edit icon will appear next to the actionable tags 3. Click the tag 4. A drop down box will appear. 5. Select Cancel in
The guide below will provide a step-by-step guide to adding new members and member permissions. Add a New Team Member 1. Navigate to Work Space (https://portal.rovahq.com/workspace) 2. Under team, please click on Add User+ 3. Provide the email of your team member and the permissions. 4.
The platform has direct access to update your package data when corrections are needed to be made. Popular examples include when a route has been optimized, but one of the packages is not ready to be shipped out. This tool is available today for more involved customers with their delivery
The platform provides easy access to your data. The platform strives to be transparent and provide you self-serve access to your data at all times. Searching your data The platform has an extensive search capability to search for routes, addresses, packages, customer reference IDs, and metadata. There are two ways